7 Plus years engineering enterprise Salesforce. 10 certifications. Agentforce, Data Cloud, LWC and beyond.
I'm Israr Alam, a Salesforce Expert based in Delhi NCR India with 7 Plus years delivering enterprise-grade solutions across Sales Cloud, Service Cloud, Experience Cloud, Agentforce, and Data Cloud.
I've worked at Salesforce itself, Nagarro, Echo Managed Services, and Cloud Analogy/Capgemini — delivering for healthcare, real estate, water utilities, chemistry, and fintech industries globally.
My focus: scalable, maintainable, future-ready Salesforce solutions that solve real business problems.
Core platform expertise across all paradigms.
Intelligent AI-driven Salesforce solutions.
Connecting Salesforce with enterprise ecosystems.
End-to-end deployment and source control.
Full Salesforce cloud portfolio expertise.
Enterprise-grade authentication patterns.
Expert patterns and bulk-safe architecture.
LWC, Aura, VisualForce expert.
Low-code automation at enterprise scale.
Service & Employee AI agents.
Unified data platform and CDP.
Prompt Builder, GPT 5 mini & grounding.
REST, SOAP, events and streaming.
PayPal, AWS, HubSpot, DocuSign & more.
OAuth, JWT, Named Credentials & more.
Certified Copado Admin & Developer.
Modern Salesforce DX and Git workflows.
Unit testing, debug profiling & monitoring.
Agentforce AI operations assistant And Data Cloud.
Managed package water billing suite. Aura→Flow/LWC migration.
Enterprise Salesforce architecture for global clients. Scalable design, complex integrations.
At Salesforce HQ — deep platform debugging, enterprise support, production incident resolution.
3.5 years. PayPal, AWS S3, HubSpot, , Omnichannel and 10+ projects across industries.
Natural language AI assistant for property managers — occupancy, leases, maintenance at a conversation.
Multi-client utility billing platform. Aura→Flow/LWC migration. Governor limit optimization.
JS XHR chunking to AWS S3 — broke Salesforce's 12MB limit for hospital document management.
Multi-role chemical compliance platform — BU, EP, SC, BCSO collaborative workflow on Experience Cloud.
Encrypted PayPal integration — OAuth 2.0, Named Credentials, success/failure flow for healthcare booking.
Event-driven Bi-directional CRM Sync via Dell Boomi — bidirectional Contact data without custom sync code.
All verified on Salesforce Trailhead. Zero expired.
Active in the Trailblazer community — AI NOW Tours, Dreamforce events, and hands-on workshops.
Open to full-time, contract, and freelance Salesforce work.